Looking for help getting started with RentBond

If none of the following Frequently Asked Questions answer your question, simply get in touch with Rent.com.au by calling 1300 736 810 or emailing rentbond@rent.com.au

You might also like:
>> Part 1: RentBond support: General FAQs
>> Part 2: RentBond support: Application FAQs

How long do I have to repay?

RentBond can be repaid over either 6 or 12 months. If your lease term is less than 12 months, you will need to repay on the 6 month term.

 

Can I pay my RentBond out early?

Yes. You can payout the outstanding balance inclusive of any fees and charges on any day you wish.

 

How can I find out the payout figure?

You can contact Principal Finance on 1300 636 333 and request a payout statement.

 

How long does it take for the bond to be paid?

Providing we receive the completed application by 3pm ACST the bond will be paid into your Property Manager’s trust account the same business day.

 

What do I do if I cannot make a repayment?

Contact Principal Finance immediately to discuss the matter on 1300 636 333.

 

What happens if I dishonour a payment?

If you dishonour your monthly repayment, a reprocessing fee will be charged and we will attempt to redraw again in 7 days. You will be notified by post if this happens. If you then default on the redraw, another fee is charged and a second notice will be sent to you.

You might also like:
>> Part 1: RentBond support: General FAQs
>> Part 2: RentBond support: Application FAQs

Visit www.rent.com.au/rentbond to get started today

Need more information? Call Rent.com.au’s Customer Service team on 1300 736 810 or email rentbond@rent.com.au for details to help you get started.

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