Rental Relief Grant payments have increased to $3,000 for eligible residential tenants, under new measures announced by the Victorian Government.

The Rental Relief Grant is a one-off payment for residential tenants who have reached a rent reduction agreement with their landlord.

I’m a renter in Victoria. How do I get the $3,000 payment?

Once you have lodged your new agreement with Consumer Affairs Victoria, you can apply for a Rent Relief Grant online through the Victorian Government website.

You can apply for a grant until 31 December 2020, but your application can only be processed if you have reached a voluntary agreement for a rent reduction with your landlord. This agreement must have been lodged with Consumer Affairs Victoria. Alternatively, you can complete a mediation process through Consumer Affairs Victoria.

The Government will make the payment directly to your landlord. This grant is treated like a rent payment.

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I received the $2,000 grant – can I apply for more?

If you already received the $2,000 grant under the program, you may be eligible for an extra $1,000. If you continue to meet the eligibility criteria, the Government will automatically calculate whether you’re eligible for an additional payment of up to $1,000.

If this is your situation, you don’t need to take any action. The Government will contact you to confirm your tenancy is still current and eligible.

Who is eligible for the grant?

The grant is designed to provide relief for renters in Victoria who are experiencing financial hardship amid the coronavirus (COVID-19) pandemic and who have, or will shortly have, a bond registered with the Victorian Tenancies Bond Authority.

To be eligible for the grant, you must have registered a reduced rental agreement with Consumer Affairs Victoria. Deferral of rent is not considered a rent reduction and does not meet the eligibility criteria.

Your household income must be less than $1,903 per week, and you must have less than $5,000 in savings and still be paying at least 30% of your income in rent.

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I live in shared housing. Am I eligible for the grant?

If you are one of the lease holders in your home and meet the eligibility criteria, you may qualify for a grant that represents your portion of the rent.

If you’re experiencing financial difficulty paying your rent due to loss or reduction of income due to the COVID-19 pandemic, in the first instance please contact your agent, lessor or landlord to negotiate an alternative arrangement, such as rent reduction.

Where do I go to get help with my application?

Need a paper-based application? Phone 1800 950 444 between 9AM and 12PM Monday to Friday and request that a form is sent out to you.

If you have questions about your grant application, phone 1800 950 444 between 9AM and 12PM Monday to Friday.