Are you searching for the perfect rental home? Rent.com.au can help you find it. Our user-friendly platform lets you easily filter results by suburb and price range, providing access to a broad selection of available houses and apartments for lease.

If you’re unsure about the next steps in the application process, don’t worry – we’ve got you covered. Read on for all the basics on how to send enquiries and apply. And if there’s anything we haven’t covered, just let us know.

How do I organise a time to view a property?

Are you interested in viewing a property? Organising a viewing is simple.

  • Click either the ‘Enquire’ button located below the photos or the ‘Book inspection’ button on the advertisement.
  • Provide your contact details and a message for the property manager.
  • They will then contact you to arrange a convenient time for the viewing.

If you haven’t heard back from the property manager within 24 hours (on a weekday), you can follow up by giving them a call. If you’re having difficulty locating their contact information, feel free to contact our team through Live Chat or email, and we’ll gladly assist you.

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How do I send a rental application?

Do you need help sending a rental application? Rent.com.au has made it easy for you. After viewing the property you want, simply click the ‘Apply online’ button found under its photos on the listing. You can also send your Renter Resume by clicking ‘Send Resume’ on the pop-up screen if you have one.

Moreover, don’t forget to include any additional comments or questions for the property manager in the message section. You can contact them directly by clicking the ‘Call’ button next to their name.

Allow 24-48 hours for the processing of your application. If you have any concerns or questions, don’t hesitate to reach out to us for assistance.

I can’t attend the viewing – can I still send in a rental application?

Are you unable to attend the viewing but still interested in applying for the rental property? Although some property managers may allow rental applications without a personal viewing, it is advisable to inspect the property if possible.

If you are unable to attend the viewing, you may want to ask a trusted friend or family member to view it on your behalf, especially if you are moving to a new state or area.

To avoid any confusion, it’s always best to enquire about the property manager’s policy and explain your situation. Some property managers may require you to sign a waiver acknowledging that you accept the property in its current condition, which removes any liability from their office.

How do I create an account on Rent.com.au?

Make your property search easier by creating a free account on Rent.com.au. With an account, you can create alerts, save searches, and add information to your Renter Resume.

The sign-up process is easy. Just visit www.rent.com.au/signup/user and provide your email address and password. Alternatively, you can register using your Facebook or Google account.

After entering your details, click the orange ‘Next’ button to complete the process. If you have any queries regarding Rent.com.au, feel free to contact us at 1300 736 810, send an email, or chat with us live.

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