Photo: iStock/alexeyrumyantsev.

Reader Question

“I am waiting on outstanding repairs. Who needs to be home to receive the tradesperson? Should my agent be able to do this?” (Tenant, WA)

Do I need to be home to receive a tradesperson?

We asked Lisa Kerr, Principal at Ray White South Perth for her advice:

“Here in Western Australia, you can arrange a suitable time with the tradesperson or authorise them to use the real estate office keys (if they have them),” Lisa said.

“As agents, this [being home to receive the tradesperson] is not something we can do – occasionally we can assist, but generally tradespeople give a time frame for someone to be home, not a specific time.”

“If it is an issue getting a suitable time, maybe see if your Property Manager has another option specific to their office.”

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lisa kerr
Lisa Kerr

Lisa has a passion for customer service and property management having been in the real estate industry for over 15 years.