Your burning questions – answered’s Reader Q&A page is the place to get expert advice on tenancy matters, money, repairs and support using If you have a question you’d like answered, email

My Tenancy

Why are my rental applications always rejected?

"I've been applying for properties, but I'm having no luck. Why do I keep getting rejected by every real estate agent and landlord when I apply for a rental property?"

How to negotiate a longer rental property lease

"How do I negotiate a longer lease with my property manager?" Tenant, NSW

I need more time to vacate. What do I do?

“What should I do if I need a few extra days to move out of my rental in VIC?” – Tenant, VIC We asked Jellis Craig & Co Partner/General Manager, Sophie Lyon for her advice. “If you need...

Money Matters

I don’t agree with my bond refund

Reader Question “I am having trouble getting my bond back from my property manager. He tells me that the owner wasn’t happy with the condition of the property, but I cleaned it thoroughly and had...

How does a rent reduction work in the NT?

"How does a rent reduction work for tenants in the Northern Territory?" Tenant, NT We asked Ray White Darwin Business Development Manager, Kate Nolan for her advice. Kate said that in the NT, a rent reduction could take multiple forms. "A...

Why is my water usage free? Is it always free?

"Why is water usage free when renting a unit? Is it always free?" – Minnie, NSW Feature agent: Madeleine Smith, New Client Relations Manager at Raine & Horne Terrigal – Avoca Beach. See the rental property listings Raine & Horne Terrigal...

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