Your burning questions – answered
Rent.com.au’s Reader Q&A page is the place to get expert advice on tenancy matters, money, repairs and support using Rent.com.au. If you have a question you’d like answered, visit http://bit.ly/RENTqanda

My Tenancy

Who is responsible for pest control, landlords or tenants?

The term 'pest control' covers a number of types of animal infestations and outbreaks. Pests and vermin may become evident in rental properties at some stage during a tenancy. But who is responsible for managing pest control? Pests...

What could get me blacklisted on a rental tenancy database?

While the occasional late rent payment is unlikely to earn you a listing on a tenancy database, consistently late payments might. Many Australian tenants live in fear of being placed on a national database...

Can I apply for a rental without viewing it first?

"How can I apply for a rental without viewing it? Is that possible? I work full time and can’t make viewings during the day" – Catherine Do you want to apply for a rental without...

Money Matters

My rental ledger – Am I entitled to see it?

"I pay my rent via Payway, but from time to time would like a copy of my rental ledger. However, my agent says they are not required to supply me with receipt of my...

Can my real estate agent ask for bank statements when I apply?

"Do agents have the right to ask for bank statements during the application process?"  The tenancy application process is key to securing your new rental, so we asked Training and Development Manager at Professionals, Jenni...

How long should it take to have my bond returned?

“How long should it take to have my bond returned?" - Matt (WA) We asked Principal/Business Manager at Ray White Leading Edge, Tricia Gilbert for her advice on rent bond returns. "The Department of Commerce has previously indicated...
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