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“My property manager has just completed a routine inspection at a property I own. The tenant has painted a wall and fixed some shelves in the lounge area, but did not ask permission to do this. Should I be able to ask the property manager to properly check the condition of the painting job before I decide on what action to take?” (Owner, QLD)

We asked director/licensee at Homes4U, Mareea Wilkinson for her advice.

“Unfortunately you are not the first owner to have an issue like this crop up and you won’t be the last,” Mareea said.

“Some tenants do just take it upon themselves to make changes to your property without asking.”

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An important thing to remember, Mareea said, was that most of the time this was not done with maliciously and most feel that they are improving your property.

“So in answer to your question, it is not unreasonable for you to ask your property manager to advise on the quality of the finished work but you must bear in mind that your property manager is not a qualified painter and will not know whether the wall has been prepped properly before painting,” she said.

“It does put you in a difficult situation as the wall cannot obviously be put back to its original condition.”

“Maybe you could attend the next routine inspection to inspect the work yourself so you are satisfied with the finished job!”

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