spare keys

When renting a property privately from a landlord, should he/she have spare keys to enter when the tenant is away from the property?” – Vanessa (NSW)

Feature agent: Madeleine Smith, New Client Relations Manager at Raine & Horne Terrigal – Avoca Beach.

See the rental property listings Raine & Horne Terrigal – Avoca Beach currently has listed on

See other posts from Madeleine Smith here.

Vanessa, we asked Raine & Horne Terrigal – Avoca Beach New Client Relations Manager, Madeleine Smith for her insight regarding whether a landlord should have spare keys to enter a tenant’s property.

Madeleine said in NSW, there is generally nothing stopping a property owner holding keys.

“There is no legislative issue with the Landlord holding keys, as long as they comply with the entry requirements and give appropriate notice or get consent from the tenant,” she said.

“Generally speaking as an Agency, we discourage our Landlords from holding keys for our tenants’s peace of mind.”

Have a question you would like to see answered here? Let us know!

Madeleine Smith
Madeleine Smith
Former Business Development Manager at LJ Hooker Gosford | [email protected]

Madeleine Smith was the Business Development Manager for LJ Hooker Gosford, Lisarow, and East Gosford on the Central Coast of New South Wales between 2015 and 2018. She won the LJ Hooker Top Business Development Property Investment Manager NSW/ACT 2017-18 and 2016-2017 awards. During her time at LJ Hooker Gosford, Madeleine also worked as the Senior Property Manager, maintaining a portfolio of 300+ properties, and as a Property Manager.


  1. How about renting a room in your house and changing the lock with out permission? The room didn’t have a lock on door so the tenant changed it to a lock type door. So should the owner have a spare?