Reader Question: 

When renting a property privately from a landlord, should he/she have spare keys to enter when the tenant is away from the property?” – Vanessa (NSW)

spare keys

Vanessa, we asked business development manager at LJ Hooker Gosford, Madeleine Smith for her insight regarding whether a landlord should have spare keys to enter a tenant’s property.

Madeleine said in NSW, there is generally nothing stopping a property owner holding keys.

“There is no legislative issue with the Landlord holding keys, as long as they comply with the entry requirements and give appropriate notice or get consent from the tenant,” she said.

“Generally speaking as an Agency, we discourage our Landlords from holding keys for our tenants’s peace of mind.”

Got a burning question you’d like answered? Send it to

madeleine smith
Madeleine Smith
Business Development Manager at | | + posts

Madeleine is an honest and reliable agent, who knows how to listen and understand her client’s needs to manage fair expectations and deliver good results.