“My agent has still not done repairs that were noted in my entry notice. What are my rights to see outstanding repairs actioned ?”
Your rights to see outstanding repairs fixed
Feature agent: Madeleine Smith, New Client Relations Manager at Raine & Horne Terrigal – Avoca Beach.
See the rental property listings Raine & Horne Terrigal – Avoca Beach currently has listed on Rent.com.au.
See other posts from Madeleine Smith here.
Donna, we asked Raine & Horne Terrigal – Avoca Beach New Client Relations Manager, Madeleine Smith for her opinion on your question:
“Let’s get one thing clear,” Madeleine said. “Your LANDLORD has not done repairs, not your Agent.”
“Depending on the nature of the repair, you may be able to seek an order that they are attended to.”
Madeleine suggests that if you find yourself in this situation, speak to your agent to find out if there is a reason they cannot be repaired right now and look into options to prioritise those that need doing most urgently.
“If any of the items are deemed “emergency repairs” under the RTA 2010, you could organise them yourself and seek reimbursement.
To find the best contact for your relevant state or territory, check out our tenancy support page.
Madeleine Smith was the Business Development Manager for LJ Hooker Gosford, Lisarow and East Gosford on the Central Coast of New South Wales between 2015 and 2018. She won the LJ Hooker Top Business Development Property Investment Manager NSW/ACT 2017-18 and 2016-2017 awards. In her time at LJ Hooker Gosford, Madeleine also worked as the Senior Property Manager, maintaining a portfolio of 300+ properties and as a Property Manager.