applications always rejected
Photo: iStock/yuri_arcurs.

“Why do I keep getting rejected by every real estate agent when I apply for a rental property?”

We’ve asked Property Manager with Harcourts Integrity, Sarah Bahn for her advice on this common question:

“When you put in your application, I always recommend providing as much information as possible,” Sarah said.

Here are a few tips to consider:

  • Include your 100 points of ID (passport, drivers licence etc), payslips, bank statements, Centrelink statement and pet resume (If you’re applying with an animal).
  • Be honest, make sure all the information in your application is current and accurate.
  • Let your references know that we’ll be calling.

Have a question you would like to see answered here? Let us know!

“You may be getting rejected because of lack of information or lack of references. Have you previously been listed on Tenancy Databases such as TICA or National Tenancy Database before?” Sarah said.

If you have a poor previous rental history, you may be listed on one of these databases which Property Managers search prior to approving your application.

“While we don’t have to provide any feedback to you regarding your application you can always call up and ask us for feedback or tips on how to improve your application and what to include in your next application to increase your chances of securing a property,” Sarah said.

We’ll be posting answers to reader questions every week. If you have a question you think would be interesting to see answered here, let us know!


Looking for a rental property? Go no further.


sarah bahn
Sarah Bahn


  1. there are three entry points to our apartment complex.
    one is via driveway to the complex carpark
    and the other two are at the bottom of either end of the complex stairs which currently have been padlocked with two padlocks each and a keyed door knob.
    we dont have keys to access these locks
    I was wondering if this is a OSH issue ie a fire hazard and if so what can we do about it.
    also if there is a TICA register for tenants rental history is there one for Agent historys as well ?