The Australian Competition and Consumer Commission (ACCC), Australia’s consumer watchdog, has released its latest Measuring Broadband Australia report.
The report is a detailed review of companies that sell broadband internet plans and performance of the different categories of plans.
Overall, during the peak evening hours of 7PM to 11PM, all Retail Service Providers (RSP) delivered average download speeds of between 76-87% of the maximum plan speeds during the August 2019 testing period.
Optus delivered the highest percentage of maximum download speeds during this period, coming in ahead of TPG, which had previously been the fastest.
Optus was also the only RSP to meet or exceed its advertised speeds in 100% of busy hours, with Telstra in second place at 99%.
Vocus brands Dodo and iPrimus were the poorest performers on this measure, achieving advertised speeds in only 67% of cases.
“We will be following this up with Dodo/iPrimus as this approach means it will fall short whenever its speeds dip, as they did this quarter,” ACCC Chair Rod Sims said. “Consumers should be able to trust RSPs to meet their advertised speed claims.”
Unsurprisingly, the report found that the best average internet download speeds were delivered to those customers who signed up to 100Mbps National Broadband Network (NBN) download plans, which had nine times as fast downloads as customers on ADSL services. The story was similar when looking at upload speeds.
On a state by state basis, customers in the Northern Territory and South Australia could expect to achieve the highest percentage (87.1%) of the maximum download speeds, with poor old Western Australians trailing the nation with a measly 77.2% average of their maximum download speeds. The Australian Capital Territory was next worst at 83.9%.
Despite coming out on top in the broadband league tables, Optus believes its new 5G offering will likely be faster than the NBN and has recently announced that it intends to quadruple its 5G home broadband network by March 2020.
“Optus 5G uses a mobile network to deliver high-speed internet, which is perfect for renters,” said Rent.com.au CEO Greg Bader.
“There’s no need to wait for a fibre connection to be installed (assuming the landlord is amenable). A renter using 5G can simply plug in the modem and have high-speed internet straight away.”
Check out the range of Optus Mobile Broadband plans here.