application
Photo: Pixabay/Publicdomainarchives.

“How long should it take to have an application approved/processed? I don’t want to be a hassle to the agent and contact them for an update too soon.”

Looking for a new home? Start your rental search on Rent.com.au today.

We asked Property Management Team Leader at Harcourts Kingsberry Townsville, Tamara Weight for her advice.

“Most agencies will aim for a 24-48 hour turnaround. However, the application form should give you an indication of what their general response time is,” Tamara said.

“Many agencies offer a same-day response, particularly in a slow rental market, but it is largely dependent on their ability to verify all of the information on the form including past rental history, personal references and employment.”

“To speed up the process, ensure that all parties to the lease have submitted their application and supporting identification, the form is fully completed and signed, and all phone numbers and contact details are correct.”

Tamara said many agencies now use an automated system that will send a series of text messages to update tenants on how their application is progressing.

“I believe these forms should always be treated as a number 1 priority,” she said.

“Tenants are a valuable asset to both the owner and the rental agency, and it is in everybody’s best interest to finalise a rental application as quickly as possible.”

Renter pro-tip:

Waiting to hear back? Don’t rely on the agent being available immediately to respond or get in touch. It’s always worth a follow-up email or phone call to check your enquiry/application has been received.

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Tamara Weight
Property Management Team Leader at | tamara.weight@tsvharcourts.com.au | + posts

14 COMMENTS

  1. I missed a call from Sophie about my application for unit 3 in fairway street, Frankston I tried to call back as asked but haven’t been able to get through.
    If I could be contacted about my application ASAP that would be great, as I’m still very interested in the unit.

    Kind Regards,
    Victoria

    • Hi Victoria. Rent.com.au is the advertising website real estate agents and landlords use to advertise their rental properties. We do not manage properties ourselves. You will need to get in touch with the agent/landlord that manages the property to find out how your application is progressing 🙂 Best of luck!

    • Hi Christy,

      Thanks for your message. Have you followed up with the agent or landlord? Give them a call to find out how your application is progressing 🙂 If you need a hand with your Renter Resume or sending enquiries or applications, give our team a call on 1300 736 810 or email support@rent.com.au

    • Hi Alofa,

      Thanks for getting in touch! We advertise on behalf of agents and private landlords. To start your rental property search, simply open the rent.com.au website, enter the suburb names you’re interested in and click Search.

      You can then add filters to improve your search (i.e. type of property, your weekly budget, number of bedrooms).

      If you run into any trouble with the enquiry or application process, let us know!

  2. Is it okay to apply more than one property at a time? What happen if more than one of those property owners accepted the application?

    • Hi Lee, you can absolutely apply for more than one property at a time – it’s quite normal when you’re house hunting to have a few places in mind. If more than one owner accepts your application, it’s not a bound contract unless you sign the lease agreement. So don’t stress 🙂

    • Hi Jessica,

      When in doubt, don’t be afraid to follow up with the agent/landlord. Many property managers are looking after a few hundred properties and application processing can take time. It’s worth a call to remind them about your application. Hope this helps! Lauren

  3. Ive been waiting to hear back if my application for a place ive seen has been approved or not so i can go look at other places & do more than 1 application .

    • Hi Nicole,

      Thanks for your comment! There is no limit on how many applications you can send. If you end up approved for a property, you can contact the other agents you have applied through and let them know you’d like to withdraw your application 🙂 Alternatively, you can just decline any other approvals. Does this help?

  4. Thank you for these tips on getting approved for a property. My husband and I are wanting to rent a house. I’ll have to do some research and find the best house for us.

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