Photo: Pixabay/Publicdomainarchives.

“How long should it take to have an application approved/processed? I don’t want to be a hassle to the agent and contact them for an update too soon.”

How does application turnaround work?

We asked Property Management Team Leader at Harcourts Kingsberry Townsville, Tamara Weight for her advice when it comes to your next rental application:

“Most agencies will aim for a 24-48 hour turnaround. However, the application form will give you an indication of what their general response time is,” Tamara said.

“Many agencies offer a same-day response, particularly in a slow rental market, but it is largely dependent on their ability to verify all of the information on the form including past rental history, personal references and employment.”

“To speed up the process, ensure that all parties to the lease have submitted their application and supporting identification, the application is fully completed and signed, and all phone numbers and contact details are correct.”

Tamara said many agencies now use an automated system that will send a series of text messages to update tenants on how their application is progressing.

“I believe these forms should always be treated as a number 1 priority,” she said.

“Tenants are a valuable asset to both the owner and the rental agency, and it is in everybody’s best interest to finalise a rental application as quickly as possible.”

Renter pro-tip:

Submitted an enquiry or your application? Don’t rely on the agent being available immediately to respond or get in touch. It’s always worth a follow-up email or phone call to check your enquiry/application has been received.

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Tamara Weight
Property Management Team Leader at | | + posts


  1. I missed a call from Sophie about my application for unit 3 in fairway street, Frankston I tried to call back as asked but haven’t been able to get through.
    If I could be contacted about my application ASAP that would be great, as I’m still very interested in the unit.

    Kind Regards,

    • Hi Victoria. is the advertising website real estate agents and landlords use to advertise their rental properties. We do not manage properties ourselves. You will need to get in touch with the agent/landlord that manages the property to find out how your application is progressing 🙂 Best of luck!

    • Hi Christy,

      Thanks for your message. Have you followed up with the agent or landlord? Give them a call to find out how your application is progressing 🙂 If you need a hand with your Renter Resume or sending enquiries or applications, give our team a call on 1300 736 810 or email

    • Hi Alofa,

      Thanks for getting in touch! We advertise on behalf of agents and private landlords. To start your rental property search, simply open the website, enter the suburb names you’re interested in and click Search.

      You can then add filters to improve your search (i.e. type of property, your weekly budget, number of bedrooms).

      If you run into any trouble with the enquiry or application process, let us know!