keys

“As a landlord in Brisbane, do I have a right to have copies of the keys to my property if it’s managed by an agent? If so, when am I permitted to use them?” (Owner, QLD) 

We asked RE/MAX Profile Real Estate principal Christina Penrose for her advice:

“The owner can have a set of keys to their property even if it is managed by an agent,” Christina said.

“They are permitted to use them to enter the property, provided that they comply with the Residential Tenancies Act.”

Christina explained that an owner may enter the property for purposes such as:

  • Repairs and maintenance;
  • To comply with smoke alarm compliance; or
  • To show a prospective tenant or buyer or for a valuation all with 24 hours’ notice.

“For an inspection of the property, an owner would need to have given 7 days’ notice,” Christina said.

“In an emergency, an owner in QLD can enter without notice or if there are reasonable grounds to believe that entry is necessary to protect the property from damage.”

“All notices should be on the approved form, a form 9 (entry notice). They can also enter at any time the tenant agrees but only at a time that suits the tenant.”

“Without the tenant’s approval, an owner can only enter between 8am and 6pm, notices much be for a two hour time period which they intend to enter the premises. General inspections cannot occur more than once every 3 months and if to show buyers or tenants a reasonable time must have lapsed between entries.”

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Christina Penrose
Principal at | christinapenrose@profilerealestate.com.au | + posts

Finding her calling in real estate at the tender age of twenty-three, Christina rapidly rose to becoming a top selling agent. Since then she has been showered with national and international awards as a top marketer and salesperson.

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