Need help and support or simply want to get in touch with There are many ways to contact the team. Simply choose the right option for you.

contact us
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Call us on 1300 736 810

From Monday to Friday (AEST) 9AM – 5PM.

Use our Live Chat

Would you like to chat to one of our team? Visit the website or open the Help Centre to chat now.

Email us your enquiry

For general support enquiries, email 

Media enquiries 

For all media enquiries, please email or email Daniel Paproth, Media and Capital Partners account manager on

Update your details 

To update your account information, your Renter Resume or other account details, sign into your account.

Find your RentBond payout figure

Contact Principal Finance on 1300 636 333 to request a payout statement.

Can’t make a RentBond repayment? 

Contact Principal Finance immediately to discuss the matter on 1300 636 333.

Provide feedback

To make a complaint, give us a compliment or provide feedback about any part of our service, email

Submit a Reader Q&A 

If you have a question you’d like to see answered by a rental expert on, send an email to