contact us

Searching for properties and have questions about using Whether you’re renting or have a general question for our team, here’s how to get in touch.

We love hearing you. Here’s how to get in contact with the team at today.

Call us on 1300 736 810

We’re here to help. Give us a call Monday to Friday (AEST), 9 AM – 5 PM.

Use our Live Chat

Would you like to chat with someone in our Customer Service team? Visit the website.

Send us an email about

For general support enquiries, email [email protected].

I have a media enquiry

For all media enquiries, please email [email protected].

I want to update my account information

To update your account information, your Renter Resume or other account details, sign in to your account.

I’d like my RentBond payout figure

Contact Fair Go Finance on 1300 324 746 to request a payout statement.

I need to adjust my RentBond payment schedule

Contact Fair Go Finance immediately to discuss the matter on 1300 324 746.

Give us feedback

For complaints, compliments or general feedback about, email [email protected].

I have a tenancy question

If you have a question you’d like answered, join the conversation at the Community on Facebook.


  1. Hi,
    I need some advise on my end of Lease Notice to vacate.
    its dated 23/4/18 and I haven’t found a suitable place yet.