Outstanding repair requests and bills: How do I deal with them?

Reader Question:  "I moved into my rental four months ago. In the first week, I reported a number of issues (cistern in the toilet leaking...

Do I have to repair my broken towel rail?

Reader Question "The towel rail in my bathroom has broken out of the plaster. I noticed that there is no timber behind the plaster to...

Do I need to replace the glass on my broken cooktop?

Reader Question:  "I accidentally dropped a pot on a brand new cooktop. It broke a small piece of the glass. It will cost $1,200 to replace...