Who is responsible for utility charges, landlords or tenants?

"When it comes to utility and service charges, how do I determine who is responsible for what if the property has a separate meter?"...

Can I have a copy of the keys to my property if I’m not...

"As a landlord in Brisbane, do I have a right to have copies of the keys to my property if it’s managed by an...

Are landlords or tenants responsible for installing a phone line?

"My tenant has requested that a telephone line is connected. Is it my responsibility or theirs to have it installed/supplied at the premises?" Owner, NSW We...

My property has been abandoned, do I need to give notice to enter?

“I have an investment property in Darwin which is managed by an agent. I am convinced the property has been abandoned and there is...

When is my tenant’s lease agreement considered terminated?

“When is my tenant’s lease agreement (tenancy) considered terminated? (i.e. what conditions must be met to see this made official?)" Owner, NT We asked Ray White...

How to get your Property Condition Report correct

"What steps must I take to ensure my Property Condition Report is correct?" Owner, WA This update comes from Consumer Protection WA Disputes relating to the...
Condition

My tenant refuses to agree on their condition report

"My tenant has refused (over email) to agree on the contents of their outgoing condition report and has requested some urgency on the return...

My tenant cut down my tree. Can I ask for compensation?

"My tenant has cut down a large tree on my property. It was a key feature of the backyard, offered privacy and was the...

Should I include carpet cleaning as a special term?

"As a property owner, should I include carpet cleaning under special terms?" Advice from the Residential Tenancy Authority.

My tenant is vacating earlier than the notice date

"My tenant's lease is expiring on May 10, but I need the property back vacant by June 29. My property management agreement contract requires...