“As a private landlord, I find it hard to gauge the correct level of cleanliness my past tenants should leave. I often find myself cleaning the property myself, which doesn’t make me happy. Can I insist my tenants use a professional cleaner on their vacate, even to the point where this is included in the original tenancy agreement?”
How clean is clean enough?
We asked managing director/licensee at Investors Edge Real Estate, Jarrad Mahon for his advice.
“Tenants are required to hand back the property in a state that corresponds to the original condition of the property,” he said.
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“If you gave the property to the tenants in a clean condition, and you can prove that, then you can organise cleaners and deduct the cost from the tenant’s bond,” Jarrad said.
“Usually the best approach is to first give the tenants two days to come back and clean, then get a professional if the job is not done properly.”
Jarrad said that should the tenant dispute your deduction, and the matter cannot be resolved, then you will need to take the matter to court.
“A competent property manager would handle all this for you and more than pay for themselves,” he said.
Rent.com.au’s Reader Q&A page is the place to get expert advice on tenancy matters, money, repairs and support using Rent.com.au. If you have a question you’d like answered, let us know.