Looking for help getting started with RentBond

If none of the following Frequently Asked Questions answer your question, simply get in touch with Rent.com.au by calling 1300 032 009 or emailing [email protected]

What is RentBond?

RentBond is a way for tenants to pay their rental bond via a payment plan that allows them to spread the cost over 6 or 12 monthly instalments.

RentBond is made available by Principal Finance, an independent finance company with a reputation for providing innovative finance solutions across a wide variety of industries for more than 30 years.


How does RentBond work?

RentBond only requires involvement from an agent or property manager to enable us to process bond payments to your trust account.

Simply enter your office and trust account details into the secure form here at Rent.com.au and we’ll take care of the rest.

Any time a tenant wishes to use RentBond, they will apply directly through the RentBond portal and we’ll arrange for the payment. You will then be sent notification that the bond has been paid.


What fees do agents pay? 

There are no fees to process RentBond for agents.


Can I get RentBond paid as a cheque?

No, RentBond can only be paid as a direct transfer to your nominated bank account.


What if a tenant doesn’t make a repayment?

This is not a problem for you. Principal Finance is responsible for following up any missed payments, and your agency will not be involved.

The bond lodged will also not be touched. This is a matter between Principal Finance and the tenant only.


How do I set my office up for RentBond? 

Once you’re set up for RentBond, you won’t need to do a thing! Tenancy bonds will be paid directly into your trust account.

To get set up, enter your trust account details into our secure portal.

Visit www.rent.com.au/agents to get started today.

Need more information? Call Rent.com.au’s Customer Service team on 1300 032 009 or email us on [email protected] for details to help you get started.