Are you protected against home emergencies?

Home emergencies requiring urgent repairs can become a significant inconvenience – and often a nightmare – for landlords, tenants or homeowners.

Home emergencies can happen even at the most pristine, or well-kept properties.
Home emergencies can happen even at the most pristine, or well-kept properties.

This article has been sponsored by Mapfre Home Emergency Assistance

It can mean hours of wasted time finding a tradesman, unrealistic callout and fix-it fees (especially if the emergency occurs outside of business hours), long wait times, and no guarantee of a superior repair.

The 10 most common home emergencies – What are they? 

  1. Blackouts and Power Failures:

    Blackouts and power failures due to electrical faults is the #1 most frequent home emergency. Blackouts can impact the safety of the occupants, as well as the livability of the property. 

  1. Gas Leaks: 

    A recent survey revealed that gas leaks are one of the most feared home emergencies. Unattended gas leaks pose major safety risks and getting these fixed is an urgent priority. 

  1. Blocked Toilets, Pipes & Drains: 

    Plumbing blockages are extremely common in investment properties and account for the majority of repairs at MAPFRE Home Emergency. These are often issues that tenants want fixed ASAP, without having to wait hours for a repairman. 

  1. Burst Taps, Showerheads & Pipes: 

    Burst plumbing pipes and fixtures can spell disaster. They can cause serious damage to both your property and occupants fixtures and belongings. In this situation, fast repair response times are critical, both day and night. 

  1. Broken Hot Water Systems: 

    Along with blackouts and plumbing issues, broken hot water systems fall into the top 3 of most common home emergencies, and these can cause extreme tenant dissatisfaction. Having a plumber or gasfitter on-call who can respond quickly is essential. 

  1. Locking Yourself Out of the House: 

    Getting locked out of your home can be one of the most annoying and inconvenient issues you can encounter. Simple things like taking the rubbish out, forgetting placement or losing keys, and kids not paying attention can lead to being locked out of the house. 

  1. Broken Windows & Glass: 

    Break-ins and accidents can occur at any time and things like broken windows or glass in doors often needs repairing straight away for the safety and security of the property. If the incident occurs late at night or on the weekend, it won’t necessarily be easy to find a glazier. 

  1. Damaged Air Con or Heating Systems: 

    In the midst of summer or the dead of winter, is generally when most air-conditioner or hot water systems come under extreme pressure and can mean your property can be a little uncomfortable. Make sure you have someone to call when this occurs. 

  1. Jammed Windows & Doors: 

    Doors or windows that won’t open or close can be costly to fix. And if not repaired by someone with the right experience, further damage can be caused. If the window or door is jammed open, it can also pose security concerns. 

  1. Damaged Locks: 

    Repairing warped locks or those damaged after a home break-in is urgent and critical. Locksmiths, particularly out of hours, won’t always be available on short notice, making the issue even more of a hassle for you and your tenants.


Are you protected against the Top 10 home emergencies?

We all know that home emergencies happen, even with the most pristine and well-kept properties.

Recent statistics show that the majority of all property owners and tenants experienced a home emergency over the past year, and that just under half faced difficulty and serious waiting times (over 12 hours) when trying to get urgent repair help.

Services like Home Emergency Assistance can help keep your property protected, shielding you from concerns like unqualified tradies, faulty fixes, outrageous bills, and dissatisfied tenants who have to wait around for hours (or days) for a repair.

All of this can lead to a stronger relationship between you and your tenant, fostering more care and respect for your property, and a more positive impact on your prospective rental income.

For a Home Emergency service that offers fast response times, a 12-month repair guarantees and 24/7 access to an Australia-wide network of tradesmen, visit MAPFRE Home Emergency Assistance at www.homeemergency.com.au. Sign up now to ensure you have immediate cover when needed. Membership has a 48 hour waiting period from purchase.

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